shipping takes 1-3 business days only within switzerland. For european orders it may take 2-5 business days and For international orders, it may take 5-14 business days. Please note that preparing the shipment may take an additional 1 to 2 business days.

Yes, we ship internationally. You can find the list of shipping countries at checkout.

Shipping costs vary depending on the zone chosen. You can view the exact shipping cost at checkout.

We apologize for any inconvenience caused by damaged items. Please contact our customer support with your order number and photos of the damage within 7 days of receiving your order.

We offer 7-day returns on unworn and undamaged items. Please see our returns policy page for more details.

Once your order ships, you will receive a tracking number via email. You can track your order on the shipping carrier's website.

We accept credit cards, Twint and Apple Pay.

Yes, we use industry-standard encryption to protect your payment information.

You can modify or cancel your order if it hasn't been shipped yet. Please contact our customer support as soon as possible.

Yes, we offer a range of sizes to fit everyone: S, M, L, XL.

All of our products are limited edition, so grab your favorite styles before they're gone.

We currently operate as an online-only store.

koldkid is committed to making a positive impact. With every purchase, 25% of your money goes directly to charitable causes, while 15% is dedicated to supporting our community through competitions and rewards. We believe in giving back and making a difference. You can learn more about our recent charitable initiatives on our Charity page.

koldkid is proud to be a Swiss brand, with our headquarters located in the heart of Geneva.

We love seeing your creative flair! To enter our monthly competition, head over to our Collab page. There, you'll find all the details on the current theme and submission guidelines. Showcase your talent and you could be the next big thing!